Individuals in this role provide expert guidance and assistance to customers undertaking home renovation or construction projects within a large retail home improvement chain. These consultants specialize in areas such as kitchen remodeling, bathroom upgrades, or flooring installations, offering design ideas, product recommendations, and project management support. For instance, a customer seeking to renovate their kitchen might consult with this individual to select cabinetry, countertops, appliances, and layout options, receiving advice on the best products to fit their budget and style preferences.
The availability of such expertise enhances the customer experience, simplifying complex projects and ensuring more satisfactory outcomes. This service can be critical in increasing sales of related products and promoting customer loyalty through personalized attention and project coordination. The concept developed as a response to increasing consumer demand for support in navigating the complexities of home improvement, moving beyond simple product sales to provide comprehensive project solutions.
