The inquiry centers on whether a major home improvement retailer provides a service to alter the internal configuration of a lock cylinder. This process renders existing keys inoperable and allows new keys to operate the lock, effectively changing the lock’s “keyway.” For example, a homeowner might be interested in this service after moving into a new residence or after losing a set of keys.
The potential availability of such a service is significant for several reasons. It offers a cost-effective alternative to replacing entire locksets, particularly when the existing hardware is in good working order. Furthermore, it addresses security concerns by preventing unauthorized access using old keys, providing peace of mind to homeowners and business owners alike. Historically, individuals sought locksmiths for this type of service, but the presence of this offering at a large retailer could provide increased accessibility and convenience.