The inquiry focuses on whether a major home improvement retailer offers lock rekeying services at no cost. Lock rekeying involves altering the internal configuration of a lock cylinder so that it works with a different key, while the original key no longer functions. This process is typically employed for security reasons, such as when a homeowner moves into a new residence or loses a set of keys.
Understanding the availability and cost of such a service is crucial for homeowners seeking to enhance their property’s security without the expense of replacing entire locksets. Historically, locksmiths were the primary providers of rekeying services. However, as consumer demand for convenience and affordability has grown, some retailers have begun offering these services as well. Knowing the policies of major retailers can impact a homeowner’s decision on how to approach their security needs.