The onboarding process for new personnel at the home improvement retail company serves as an introduction to the organization’s policies, procedures, and culture. This initial training phase provides employees with essential knowledge regarding safety protocols, customer service standards, and operational workflows.
This introductory period is critical for fostering a sense of belonging and ensuring that new hires are equipped to perform their duties effectively. It helps integrate individuals into the established work environment, reduces errors, and promotes a safer, more productive workforce. Historically, structured onboarding programs have demonstrated a positive impact on employee retention and overall job satisfaction.